お役立ち？英会話集。

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Receptionist :

Patient ;

Receptionist :

Patient ;

Doctor Robert's office.

Hello. This is Gustavo Mendres. I'd like to make an appointment to see Doctor Robert.

Can you come in on Friday at 2:00?

Yes, that will be fine. Thank you.

Receptionist :

Client ;

Receptionist :

Client ;

Mia's Hair Salon.

Hello. This is Dulce Olivia. I'd like to make an appointment with Mia. Can I come in this afternoon?

I'm sorry. Mia is booked this afternoon. Can you come in tomorrow at 10:00 am?

OK. That will be fine.

Canceling appointments

Receptionist :

Patient ;

Receptionist :

Patient ;

Doctor Robert's office.

Hello. This is Gustavo Mendres. I'm sorry. I won't be able to keep my appointment Friday afternoon.

Would you like to make another appointment, Gustavo?

Yes, please.

Receptionist :

Client ;

Receptionist :

Client ;

Mia's Hair Salon.

Hello. This is Dulce Olivia. I'm sorry. I won't be able to come in tomorrow. I have to cancel my appointment.

Would you like to make another appointment?

No, thank you.

At the auto repair shop

Mechanic :

Client :

Mechanic :

What can I do for you?

I have a problem with my windshield wipers. They don't work.

I'll check them for you.

Mechanic :

Client :

Mechanic :

What seems to be the problem?

There's something wrong with my radiator. It's overheating.

Let me take a look for you.

Opening a bank account

Client :

Teller :

Client :

Teller :

Client :

Teller :

I 'd like to open a bank account.

What kind of account would you like? Checking or Saving?

I'd like to open a checking account.

Are you going to use the ATM?

Yes, I am. I'm going to use the ATM to make deposits and withdrawals.

OK. Please fill out these two cards. Write your mother's maiden name in this space and sign your name on these lines. You'll need an initial deposit of $100.00.

Returning merchandise

Customer :

Cashier :

Customer :

Cashier :

Customer :

Cashier :

Excuse me. I bought this bread yesterday, but it isn't fresh. It's stale and moldy.

Do you have your receipt?

Yes, I do. Here it is.

Would you like to exchange this loaf of bread for another loaf of bread, or would you like a refund?

I'd like a refund, please.

OK. I'll call the manager. He'll give you your money back.

Customer :

Cashier :

Customer :

Cashier :

Customer :

Cashier :

Excuse me. I bought this shirt for my husband yesterday, but it doesn't fit him. It's too small.

Do you have your receipt?

Yes, here it is.

Would you like to exchange it for a larger shirt?

Yes, I would.

OK. No problem.

At the post office

Clerk :

Customer :

Clerk :

Customer :

Clerk :

Customer :

Clerk :

Customer :

Clerk :

Customer :

Clerk :

May I help you?

Yes, I 'd like to send this package to Japan.

Air mail or surface mail?

What's the difference?

Airmail is much faster, but it's also much more expensive. Surface mail is cheaper, but it takes three months to get there.

I'll send it surface mail, please.

Do you want to register this package? Are you sending valuable things?

No, I'm not.

OK. Please fill out these forms. They are for customs.

Here you are.

That will be $10.60, please.

Going to a pharmacy

Pharmacist :

Customer :

Pharmacist :

Customer :

Pharmacist :

Customer :

May I help you?

Yes, I 'd like to get this prescription filled.

That will be a 20-minute wait.

No probrem. I'll go shopping at the supermarket next door.

OK. You can pick up your medication at the other window when you come back.

Thank you.

Pharmacist :

Customer :

Pharmacist :

Customer :

Pharmacist :

Customer :

Can I help you?

Yes, I 'd like to get a refill of this medicine.

I'm sorry. The label says '0 refills'. I can't give you any more.

Is there a good over the counter drug for pain?

Go to aisle 24. That's where the pain remedies like aspirin and Ibuprofen are. Ibuprofen is very good for pain and it won't upset your stomach.

Thank you very much..